Vitalzisse logo Vitalzisse
Optional: Add some padding to see the header clearly

Main Content Area

Your Questions, Answered.

shipping, returns, and more. We aim to make your experience as smooth as possible. If you can't find what you're looking for here, please don't hesitate to contact us directly.

What are your shipping options?

We proudly offer a range of reliable shipping options to ensure your Vitalzisse products reach you efficiently. For our customers within the UK, we provide both standard and express shipping services. Standard shipping typically takes 3-5 business days, while express options deliver within 1-2 business days. For international orders, delivery times and costs vary depending on the destination and chosen service. All shipping details, including estimated delivery times and costs, are transparently outlined on our dedicated shipping policy page. We partner with trusted carriers to guarantee safe and timely delivery.

Do you offer international shipping?

Absolutely! Vitalzisse is delighted to ship our premium products to a wide array of international destinations. We understand the global demand for high-quality natural health solutions. When placing an international order, shipping costs, delivery times, and any applicable customs duties or taxes will be calculated at checkout based on your location. We recommend reviewing our shipping policy for a comprehensive list of countries we ship to and further details regarding international orders.

What is your return policy?

Your satisfaction is our priority at Vitalzisse. We accept returns of unused and unopened products in its original packaging and accompanied by proof of purchase. Refunds will be processed to the original payment method once the returned item is received and inspected. Certain exclusions may apply. For a complete understanding of our return process, eligibility, and any conditions, please refer to our full return policy.

Are your products organic?

At Vitalzisse, we are committed to providing natural and high-quality ingredients. Many of our products feature organic ingredients, carefully sourced from reputable suppliers. We believe in transparency, which is why we clearly indicate organic certification and ingredient origins on individual product pages. Look for specific organic labels and detailed ingredient lists when browsing our shop. If you have specific questions about a product's organic status, please feel free to reach out.

How do I track my order?

Keeping tabs on your Vitalzisse order is simple and convenient. Once your order has been processed and shipped from our warehouse, you will receive a confirmation email containing a unique tracking number. the real-time progress of your package. If you encounter any issues with tracking or have questions about your delivery, our customer service team is ready to assist you.

Do you have a loyalty program?

Yes, we deeply appreciate our loyal customers at Vitalzisse! We have designed a rewarding loyalty program to show our gratitude. By joining, you can earn points with every purchase, which can then be redeemed for exclusive discounts, special offers, and early access to new products. Sign up today through your user account to start accumulating points and enjoy the benefits of being part of the Vitalzisse community.

What payment methods do you accept?

Vitalzisse accepts a variety of secure payment methods to make your shopping experience convenient. We primarily accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. For added flexibility, we also support payments via PayPal and other popular digital wallets. All transactions

Are your products tested on animals?

No, Vitalzisse is strongly committed to ethical practices. We are proud to state that none of our products or ingredients are tested on animals. We believe in cruelty-free beauty and wellness,

How can I contact customer support?

[email protected], or by phone at +44 20 7946 0958 during our business hours: Monday-Friday from 9:00-17:00, and Saturday from 10:00-14:00 (GMT). You can also fill out the contact form on our Contact Us page,